Course
MOE911 Mobile App (103)
1. MOE911 BASIC
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Introductions
MOE911 Mobile App (103)
Instructions on how to use and access training on your mobile device.

*** PLEASE CHECK WITH YOUR AGENCY POLICY ON USING PERSONAL PHONES FOR WORK RELATED BUSINESS***
Communications and Cyber Resiliency Toolkit (cs100)
Cybersecurity
Communications and Cyber Resiliency Toolkit (cs100)
The ability to maintain voice and data communications at all times is critical for public safety agencies to perform their life-saving missions. By establishing resiliency measures, public safety communications can better withstand potential...
Call Taker Basics (DS-5)
1. MOE911 BASIC
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Dispatch Skills
Call Taker Basics (DS-5)


Understanding the fundamental skills and responsibilities of a call taker is essential for effective communication and service. A call taker is often the first point of contact for customers seeking assistance or information. Here are some key...
Circle of Life Monthly Activity (HW-13)
1. MOE911 BASIC
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Health and Wellness
Circle of Life Monthly Activity (HW-13)

This course is designed to provide you with 12 months of activities, content, resources and courses recommendations in these categories: Joy, Spirituality, Finance, Creativity, Career, Education, Health, Physical Activity, Cooking, Family,...

How to Eat, Drink and Move at Your Position (HW-2)
1. MOE911 BASIC
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Health and Wellness
How to Eat, Drink and Move at Your Position (HW-2)
Self-Care: before, during, and after active incidents. This track leaves 9-1-1 Telecommunicators, Dispatchers and Supervisors with health & wellness program structure, training materials for team support in soft skills, coping techniques, and...
Turning Conflict Into Conversation (KMA-101)
4. Partner Training
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Dr. Kimberly Miller
Turning Conflict Into Conversation (KMA-101)

Conflict is a normal part of life—but most of us were never taught how to handle it well. Instead, we rely on habits like avoidance, defensiveness, or shutting down—behaviors that often make things worse, not better.

In this free, workshop,...

Conflict: Are We Playing a Game or Achieving Resolution? (KMA-102)
$49.99
4. Partner Training
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Dr. Kimberly Miller
Conflict: Are We Playing a Game or Achieving Resolution? (KMA-102)

Break Free from the Drama Triangle and Create Real Solutions

 

Workshop #2 | $49.99

Conflict is inevitable—but how we handle it determines whether it becomes destructive or transformative. In this powerful and eye-opening workshop, we’ll explore...

Stress Management 101 (SM-1)
1. MOE911 BASIC
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Stress Management
Stress Management 101 (SM-1)
This course is a recorded version of a live session. Exploring the traditional nature of denying stress, difficulties with asking for help, burnout, attitude; Understanding the impacts of stress on mental, physical and social wellbeing. Importance...
Individual Solutions (SM-3)
1. MOE911 BASIC
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Stress Management
Individual Solutions (SM-3)
Health & Wellness solutions: Back to Basics, Stress management strategies related to coping skills, personal development, breathing/eating/relaxation, hobbies & working group/team support
Training Teams Part 1 (SM-4)
3. MOE911 ADVANCED
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Stress Management
Training Teams Part 1 (SM-4)
This is a recorded version of a live session. TRAIN THE TRAINER: Health & Wellness solutions: Back to Basics, Stress management strategies related to coping skills, personal development, breathing/eating/relaxation, hobbies & working group/team...

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